988

Mobile Crisis is partnering with the 988 crisis hotline to get people connected to mental and health substance use crisis services.

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More about Vermont 988

The Department of Mental Health secured funding to support the certification of two Lifeline centers to increase the in-state answer rate from 0% to >85%. Vermont is responding to calls, texts, and chats 24 hours a day, 7 days a week.

If you don’t have the phone number of your local community mental health agency, or cannot access this website, call 988 and they will connect you.

There are currently two Lifeline Call Centers located in Vermont. If a local 988 counselor is engaged with another individual, the caller may be routed to a backup center in New Hampshire. All calls are confidential and free. While counselors are not required to be licensed clinicians, extensive training is required for all Lifeline Call Centers. People talk about lots of things: substance use, economic worries, relationships, sexual identity, abuse, depression, mental crisis, and loneliness, to name a few. The system is designed to provide resources for individuals experiencing mental health challenges.

View the 988 website for more info here: https://mentalhealth.vermont.gov/services/988-suicide-and-crisis-lifeline

988 is a key part of Vermont’s mental health support system. This crucial service is partnering with Vermont’s enhanced Mobile Crisis Program to offer immediate assistance or dispatch calls to the appropriate mobile crisis agency.

Key Features of the Vermont 988 Lifeline

24/7 Accessibility

The Lifeline operates around the clock, providing support through calls, texts, and chats every day of the year. This ensures that help is always available, regardless of the time or day.

Extensive Reach

With the establishment of two certified Lifeline centers in Vermont, the answer rate for in-state calls surpasses 85%. This enhancement in capacity and reach demonstrates Vermont’s commitment to providing timely and effective crisis support.

Seamless Connectivity

In instances where local counselors are occupied, calls may be transferred to a backup center in New Hampshire, ensuring no call for help goes unanswered.

Confidential and Free Services

Every interaction with the Lifeline is treated with utmost confidentiality and respect. Importantly, these life-saving services are offered free of charge, making them accessible to everyone.

Diverse Support Areas

The Lifeline counselors are equipped to handle a wide array of concerns, including but not limited to substance use, economic stress, relationship issues, sexual identity, overcoming abuse, depression, and loneliness. This breadth of expertise ensures comprehensive support for a variety of mental health challenges.

Expertly Trained Counselors

While licensure is not a prerequisite for 988 counselors, they undergo extensive training. This ensures that every caller receives knowledgeable, empathetic support tailored to their unique situation.

Experience

988 has a history of working directly with community agencies

The Vermont 988 Lifeline is more than just a crisis hotline: it’s a gateway to compassionate, immediate support, and a critical link connecting people to the enhanced Mobile Crisis Program. It stands as a testament to Vermont’s dedication to mental health and well-being, ensuring no one faces their struggles alone.

For more information, visit the Vermont 988 Lifeline website: 988 Suicide and Crisis Lifeline.

visit 988 lifeline